Grievance Redressal System
We, at Fee Only, are dedicated towards the prosperity of our clients by following our aim of adding meaning to finances and adding time to your life. In the event of a complaint regarding our services we would be more than happy in addressing and solving it in the most proficient manner.
In case of any grievance / complaint against Fee Only Financial Advisers.
Please contact Compliance Officer of Fee Only Financial Advisers, Address of Registered Office :-
Compliance Officer Details:
Name: Ms. Roopali Khadke, Contact No: +91 99751 00826 and Email id: roopali@feeonlyia.com
701-702, Madhava Building, E Block, Bandra Kurla Complex, Near Family Court Bandra East, Mumbai 400051.
Phone No. – 91- 22 -022 4002 2888
You may also approach Harsh Roongta / email id – harsh@feeonlyia.com and Phone No. – 91- 22 -022 4002 2888″
If not satisfied with the response of the intermediary you can lodge your grievances with SEBI at
SCORES may be accessed thorough SCORES mobile application as well, same can be downloaded from below link:
http://scores.gov.in or you may also write to any of the offices of SEBI.
https://play.google.com/store/apps/details?id=com.ionicframework.sebi236330
“The Parties hereby agree to undertake online conciliation and/or online arbitration by participating in the ODR Portal (accessible at [https://smartodr.in/login]) and/or undertaking dispute resolution in the manner specified in this Circular No. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131.”
‘Grievance Redressal / Escalation Matrix’
| Details of designation | Contact Person Name | Address where the physical address location | Contact No. | Email-ID | Working hours when complainant can call |
|---|---|---|---|---|---|
| Customer Care | Kartik Shah | 701/702, Madhava Building, E Block, Bandra Kurla Complex, BKC, Bandra East, Mumbai-400051 | +91 7506010828 | kartik@feeonlyia.com | 10.00 AM to 6.00 PM |
| Head of Customer Care | Kartik Shah | same as above-mentioned | +91 7506010828 | kartik@feeonlyia.com | 10.00 AM to 6.00 PM |
| Compliance Officer | Roopali Khadke | same as above-mentioned | +91 9975100826 | roopali@feeonlyia.com | 10.00 AM to 6.00 PM |
| CEO | Harsh Roongta | same as above-mentioned | +91 9821024892 | harsh@feeonlyia.com | 10.00 AM to 6.00 PM |
| Principal Officer | Harsh Roongta | same as above-mentioned | +91 9821024892 | harsh@feeonlyia.com | 10.00 AM to 6.00 PM |
For physical complaints, investors may send their grievances to:Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan, Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E), Mumbai – 400 051.
For any queries, feedback or assistance, please contact SEBI Office on Toll Free Helpline at 1800 22 7575 / 1800 266 7575.